Asset Management Information
Welcome to a company that recognises you need more than just the weekly rent, that service is more than just a smile, and that maximising your income is more important than ever.
Our promise to you
We will skillfully represent you.
We will strive to maximise the return on your investment.
We will strive to optimise capital growth.
We will strive to deliver peace of mind.
We want to get it right the first time.
We want to get you the highest possible rent
We will have a positive & enthusiastic attitude.
We will promptly return telephone calls.
We will provide solutions not excuses.
We will go the extra mile to make you happy.
We guarantee our service
Our commitment is to strive towards providing you with the highest standard of service possible. Promises are easily made and just as easily forgotten. We believe that we are unique in offering our service guarantee. For a full outline of the services we guarantee refer to our company profile.
We guarantee to provide you with a comparative market analysis
We don’t like to guess the rent.
We are constantly monitoring the market to ensure that you receive the best possible rent.
When appraising a property we will provide you with a detailed report substantiating the weekly rent we quote.
Choosing a Property Manager
An asset manager is a title given to someone who is focused on managing your asset not just the property. When selecting an asset manager you need to choose someone who knows the law and is confident in applying the law. Someone who will pay attention to the finer details and continually strive to maximise the return on your investment.
Questions to ask when choosing a Property Manager
Your property is a valuable asset that requires care and attention from a professional agency. We recommend that you qualify potential managers prior to placing your investment into just anybodies hands.
For a detailed overview of questions to ask an agency refer to our company profile.
Beware of cheap fees!
Are you wanting the cheapest service or the best service?
If an agency is offering a discounted fee, you can be sure they will also be offering a discounted service.
If they discount on fees, they may easily discount on the rent when negotiating with tenants!
Building confidence in our ability to deliver a quality service
We understand that property owners often have real concerns when choosing an agent.
Following is an overview of how we can overcome some of your concerns.
What if we are concerned about the wrong type of tenant?
Hassle free management commences with tenant selection.
We interview all prospective tenants and we are very hard to please.
We want to choose someone who will care for the property.
We are thorough with our reference checking.
We have access to tenant default agencies.
What if you don’t want children or single mothers
It is important to note that as a professional agency we must work within the state and federal anti-discrimination guidelines. It is often not the status of a tenant that will determine if they are a quality tenant but the references they supply.
You can be confident that we want the best tenant for your property!
Preparation of paperwork
What if we are concerned about paperwork & issuing notices
With the complexity of legislation requirements it is important that we get the paperwork right from the beginning. We have quality systems in place to ensure that we mitigate human error to ensure the tenancy is binding and enforceable on your behalf. We have a collection of disclaimer notices to protect your investment.
What if we are concerned about the tenants falling into arrears?
We understand that the payment of rent is the reason you have the investment. We are tough when it comes to enforcing rental payments and are relentless to the end if a tenant defaults. We believe that our tenancy arrears are minimised by our strict tenant selection.
What if we are concerned about something going wrong?
Our office highly recommends insurance cover for:
Public liability insurance
Landlord protection insurance. Insurance cover, provides you with that little extra peace of mind in an unexpected event.
Marketing and advertising
What if we’re concerned that the property will remain vacant?
We provide our clients with a detailed and unique marketing plan because we understand that a poorly marketed and/or advertised property can lead to greater vacancy periods, resulting in a loss of income to you. We don’t like to wait for tenants to come to us! We want to go in search of the tenant and have a waiting database of qualified tenants.
Reaching the local community
Advertise in local papers
Display a “to let” sign at the property (if applicable)
Circulate rental listing sheets
Colour photo displayed on our rent listing sheet & internet
Networking with local businesses & organisations (i.e. hospitals, colleges, national corporate firms)
What if we are concerned that the property won’t be cared for?
In today’s legal web of litigation claims, we understand the importance of ensuring that the property is presented in a clean & safe state of repair. We regularly carry out inspections and provide you with value added feedback on
Renovations & improvements
Areas of potential risk
You will promptly receive a full written report with colour photos after each inspection
What if we have maintenance concerns?
Our tradespeople are licensed, insured & qualified to protect your investment.
We promptly respond to all tenant maintenance issues in accordance with your instructions.
What if we don’t have time to pay account relating to the property?
We understand that many property owners require a total “worry free package”. We can pay all accounts relating to the property on your behalf
Or any others accounts that may arise.
End of month accounting
What if we need our money on a certain date?
Our office disburses money via electronic transfer allowing you to receive your money quicker.
We are happy to accommodate additional payments throughout the month to compliment mortgage payments and to assist with the reduction of your interest.
We provide a financial summary statement at the end of the year to assist you with taxation.
What if we want to increase the rent?
We are constantly monitoring the market on your behalf.
We conduct our own market research and gather information from industry experts to ensure that we are getting the best possible rent for your investment.
You can be assured that our primary focus is to implement rent increases to maximise your return.
What if we encounter a difficult tenant?
Our first action is always self resolution. If we encounter a difficult tenant that does not want to co operate we may need to take the matter to the tribunal for a court ruling. You can be assured that we are aware of the legal requirements necessary to protect your investment.
Attention to detail
What if we are concerned about a company’s attention to finer details?
Our office takes asset management seriously and for this reason we have invested a considerable amount of time and money implementing a quality procedural system of checklists, forms and letters to reduce human error. We are happy to showcase our systems and how it can protect your investment.
What if we get it wrong?
Lets be honest… sometimes we can get it wrong. However, we want you to know that our goal each day is to work towards delighting you. We want to be known as an agency that is full of solutions not full of excuses. If we get it wrong let us know immediately!
The key to developing a relationship and trust
We value your feedback and like to survey our clients to find out what we are doing right and what we can do a little better. We also carry out happy calls throughout the tenancy to give you peace of mind that everything is operating smoothly with your property and tenant.
We will do whatever it takes!
We want your business
We want you to be happy
We want to delight you
We want to increase your wealth
We want you to know that whatever you require… we can arrange it!
We are an award winning office
Winners of the Quest Community Newspapers ‘Best Real Estate Agency’ Award, THREE years running and inducted into the Queensland Business Achievers Hall of Fame.
We have offices in Arana Hills, Aspley, Bracken Ridge, Burpengary, Kelvin Grove, Lutwyche, Stafford and Warner - with more opening soon, giving us greater exposure in the market.
Investment for a professional service and peace of mind
We may not be the cheapest but we know that we are the best. We can tailor design a service package to suit your needs.
Choose Coronis to manage your property
To enjoy the wealth created from your investment property and to secure your future.
Your investment could not be in better hands.
Contact Coronis to receive a FREE investors profile highlighting how you can maximise your income or to receive FREE advice!