Coronis records 41 per cent increase in rental demand
The Coronis property management team were inundated during the first 31 days of 2020, recording a 41 per cent month-on-month increase in demand for rental properties across their South East Queensland offices.
Coronis Property Management Director Jodi Ford said in January alone, her team fielded 12,315 enquiries from tenants looking for a property, welcomed 3827 people at open homes, received 1950 applications, and made 314 landlords very pleased by reletting their properties in seven days on average.
“January is known to be the busiest month of the year for rental properties as tenants relocate due to a new job, university or because they’ve moved to a new city," Ms Ford said.
“I couldn’t be prouder of the team and the way they managed the increased volume throughout January.
“Every person on our team has demonstrated a willingness to do whatever it takes to get the job done, grit and determination which really is testament to them and our leadership team.
“It goes to show how important it is to have a team with a comprehensive understanding of the market, how to effectively advertise a property and communicate efficiently with all clients to a) get the job done and b) maintain high levels of satisfaction.
"Our current Net Promoter Score (NPS), which measures customer satisfaction on a scale from -100 to +100 currently sits at +48, which compared to the industry average of -6 is simply outstanding, especially following such a busy period.”
Ms Ford added that the team also welcomed an additional 105 new clients in January.
“It’s great to see so many new investors choosing Coronis to manage their investment so they can access our technology and systems and be looked after by one of the best teams in the industry.
“I look forward to working with our new landlords over the coming year and ensuring they’re making the most out of their investment strategy.”