COVID-19 Update from Coronis
As the COVID-19 health crisis continues to escalate, Coronis is committed to protecting the health and safety of not only our team, but our tenants, landlords, buyers and sellers.
The nature of our business is to sell and rent properties by facilitating Open Homes. As several cases of the COVID-19 virus have now been confirmed in South East Queensland, we would like to share with you the steps we are taking to minimise the spread of the virus with limited disruption for our clients at all of our Open Homes.
These steps include:
- Advising all buyers / tenants to avoid attending any Open Homes if they have recently returned from overseas, are in isolation or feeling unwell
- Asking buyers / tenants to use hand santisier prior to entering any property and to observe social distancing rules when walking around the property
- Opening all doors and windows at open homes to ensure maximum air flow and minimising the number of surfaces buyers / tenants need to touch
- Enforcing a contactless policy at all Open Homes including no shaking hands for everyone’s safety
- Promoting a safe and hygienic work culture
- Monitoring our team's international travel and quarantine periods
VIRTUAL OPEN HOME TOURS
In regards to Open Homes, it is business as usual until we are advised otherwise from the World Health Organisation and Australian and Queensland Governments.
However, our team are starting to conduct virtual open home tours via Facebook Live to provide our tenants and buyers an alternative option to inspect a property without doing so in person. If you would like to view a virtual inspection, please follow the relevant office Facebook page (search Coronis Stafford for example) and you will receive a notification when our team commences a ‘Live’ property walkthrough.
Moving forward, our team are happy to conduct any client meetings via video conference including listing presentations, new home loans or new management presentations. If you are interested in listing for your property for sale or rent however are cautious of inviting anyone into your home, please speak to your local agent or property manager about the communication options available.
The best way to stay up to date with what properties are available to inspect online is through our Office Facebook Pages and your local agent's Facebook Page. We recommend liking the relevant pages which you can find by searching 'Coronis' into the search bar on Facebook.
At this stage all routine inspections will continue as scheduled. We have provided our property managers with disposable gloves to wear at each inspection to protect both our team and tenants. If you have an upcoming routine inspection and are either in isolation or feeling sick, please contact your property manager at your earliest convenience so that we can organize a livestream inspection with you.
VIRTUAL END TO END SERVICE
Over the past 10 years we have built a fully integrated, end-to-end service, meaning everything you need to buy, sell or rent a property is right here including sales, property management, conveyancing, home loans, financial planning, building and pest inspections and wills and estate planning.
All our departments are fully equipped with the necessary software to conduct video conferences with all clients, digitally send and sign documents and most importantly, support our clients every step of the way through the property transaction.
If you would like to access any of these services, please commence a conversation with our Live Chat team or call us on 07 3105 5777.
Our leadership team will continue to meet regularly to assess the situation and make necessary changes to ensure the health and safety of our team and our clients. Our approach is to base all our decisions on the facts provided by the relevant authorities and by listening to feedback from our team and clients.
For additional information about the COVID-19 situation, please refer to the official websites