Virtual End to End Service
Our doors are open and we're here for you.
The current challenge facing our community is unprecedented and we understand there is a lot of unknowns and anxiety surrounding the situation. We want to take this opportunity to reassure our clients we are doing everything in our power to safely navigate this challenge, minimise the risk of exposure and deliver an excellent outcome for you.
Until we are advised otherwise, we are open for business and our team is ready to help you. However, in light of the Prime Minister’s announcement on 24 March, we’re making a few changes to the way we operate.
These measures include:
OPEN HOMES AND INSPECTIONS
As of 26 March, 2020 we will no longer host any Open Homes. Instead our sales and rentals teams are hosting virtual open home tours via Facebook Live to provide our tenants and buyers an alternative option to inspect a property. If you would like to view a virtual inspection, please follow the relevant office Facebook page (search Coronis Stafford for example) and you will receive a notification when our team commences a ‘Live’ property walkthrough. If a buyer or tenant is still interested in viewing the property in person, we will then arrange a time for them to privately inspect the property with the agent or property manager.
Please note our team will do their utmost to vet all buyers and tenants to prevent anyone coming into a property who potentially has the COVID-19 virus. Furthermore, we will advise all buyers and tenants that they are not allowed to touch anything inside the property (including cupboards and doors) and our team will practice safe hygiene with disinfectant and sanitiser.
As of 26 March, 2020 we will no longer host any public auctions. Moving forward, the agent and auctioneer will conduct any auctions at the Coronis office and all registered bidders will be able to bid via phone or an online bidding platform. All bidders must complete a biding authority form prior to the auction. All auctions will be conducted as per normal with bidding and negotiating. And if successful, the auctioneer will sign on behalf of the buyer and seller to complete the sale.
Over the past 10 years Coronis has built a fully integrated, end-to-end service. This means that everything you need to buy, sell or rent a property is right here with us including sales, property management, conveyancing, home loans, financial planning, building and pest inspections and wills and estate planning. To ensure we continute to offer this full service to all our clients during this time, our team is conducting all client meetings via video conference now including listing presentations, new home loans, new management presentations and conveyancing appointments. This option is available to any of our clients who wish to utilize this method of communication.
The best way to stay up to date with what properties are available to inspect online is through our Office Facebook Pages and your local agent's Facebook Page. We recommend liking the relevant pages which you can find by searching 'Coronis' into the search bar on Facebook. You can also check out our Rental and Buy tabs on our website for a list of our current properties.
DIGITAL SOFTWARE SERVICES
All of our departments are fully equipped with the necessary software to conduct video conferences with all clients, digitally send and sign documents and most importantly (using Docusign) and support our clients every step of the way through the property transaction.
If you would like to access any of these services or you ave a question, please commence a conversation with our Live Chat team or call us on 07 3105 5777 to discuss further.